“Quality is a real transformation of the way we do things, the way we think, the way we work together and of our values”.
(Peter Senge)
In line with this, Open Group holds ISO 9001, UNI 11010 and UNI 11034 certifications.
The sectors certified as UNI EN ISO 9001:15 systems for quality management are:
- Disability
- Young people
- Childhood
- Cultural Heritage
- Communication Agency
The objectives of this certification are:
- The design and delivery of social welfare and socio-educational services aimed at adults with mental disabilities in day care; socio-educational services for young people in day care aimed at the prevention of distress;
- The design and provision of nursery school (years 0-3) and kindergarten (years 3-6) services;
- The design and delivery of services related to cultural innovation in the areas of library management, archives, museums and cataloguing, cinema, audiovisual arts and communication (IAF38, 35).
For the disability and childhood sectors there are also sector certifications: UNI 11010:2016 Residential and Day Services for People with Disabilities; UNI 11034:2003 Childhood Services.